It's Not About the Job, it's About the Journey
Many years ago, one of my first customers gave me some sage advice. He asked me if I knew the secret of business. I told him I had some ideas, but I didn't have a crystal clear answer. He said, "relationships". That's what business is all about.
Ever since then, we've made it our mission to place the most importance on our relationships with our clients. We value their needs, their understanding, their comprehension, and their success above all other things.
So How Do We Help?
We help by learning. We put ourselves into their challenge or we simulate their needs. During the research and discovery phase of each campaign, we learn the most critical elements our clients' require, then we design and develop to their needs.
The project isn't complete until the client is satisfied. When expectations are met, we initiate training and ongoing learning. We have never charged for long term support questions. It's not about finishing the job, it's about the journey together.